Frequently Asked Questions
Everything you need to know about our premium home textiles and decor.
What makes Barnett products different from other home decor brands?
Most of our products are handcrafted in the USA using premium upholstery-grade fabrics and our signature latex foam fill, which is more comfortable and durable than standard polyester fiberfill.
How long will it take for my order to ship?
Standard orders typically process within 3-5 business days. Once shipped, delivery via UPS or USPS usually takes an additional 2-7 business days depending on your location.
What is your return policy?
We accept returns on most items within 30 days of delivery, provided they are in new, unused condition. Please note that custom-made items and clearance products are final sale.
Are your chair pads and cushions machine washable?
Many of our products are machine washable for your convenience. We recommend a gentle cycle with cool water and air drying to maintain the integrity of the fabric and foam.
Do you offer fabric swatches?
Yes, we understand that color matching is important for home decor. You can order fabric swatches through our website to ensure the texture and color are perfect for your space before committing to a full set.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.